1. Who we are
Digital Prashant ("we", "us") operates prashantkumarpandey.com. This policy explains how we collect, use and protect your personal data, in line with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.
2. What we collect
- Information you give us: name, phone, email, business name and category, website links, budget and messages you submit through our forms, appointment bookings or job applications.
- Usage data: pages visited, device and browser type, approximate location and referral source, collected through cookies and analytics tools.
3. Why we use it
- To respond to enquiries and confirm appointments
- To prepare proposals and deliver services you buy
- To evaluate job applications
- To improve our website and measure our own marketing
- To send updates you have agreed to receive
4. Legal basis and consent
We process your data with your consent, which you give by ticking the consent box on our forms, or where needed to deliver a service you requested. You can withdraw consent at any time by writing to pandeyprashant64@gmail.com.
5. Cookies and analytics
We may use Google Analytics, Google Tag Manager, Meta Pixel and similar tools to understand site usage and measure ads. You can block or delete cookies in your browser settings.
6. Sharing
We do not sell your personal data. We share it only with service providers who help us operate (for example hosting, email, WhatsApp Business and CRM tools), under confidentiality, or when required by law.
7. Retention
Enquiry data is kept for up to 24 months. Client data is kept for the duration of the engagement plus any period required by tax law. Job applications are kept for 12 months.
8. Your rights
You may ask to access, correct or erase your personal data, or nominate someone to exercise your rights. Email pandeyprashant64@gmail.com and we will respond within 30 days.
9. Security
We use reasonable technical and organisational safeguards, including HTTPS and access controls. No online transmission is fully secure, so we cannot guarantee absolute security.
10. Grievance officer
Grievance Officer: Prashant Kumar Pandey, Digital Prashant, Sector 24, DLF Phase 3, Gurugram, Haryana 122010. Email: pandeyprashant64@gmail.com.
11. Changes
We may update this policy. The "last updated" date at the top shows the latest version.